Legal

Accessibility.

Our commitment to making this website usable for everyone.

Last updated: May 2026

Desda Group Pty Ltd is committed to ensuring that this website is accessible to the widest possible audience, regardless of technology or ability. We believe that everyone should be able to access and use digital information and services without barriers.

Our Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, cognitive, and motor impairments.

While we strive to meet this standard across the entire site, some areas may not yet fully conform. We are working continuously to improve accessibility and address any gaps we identify.

What We've Done

In building and maintaining this site, we have taken a number of steps to improve accessibility:

  • Semantic HTML — We use proper heading structure, landmark regions, and meaningful HTML elements to support screen readers and assistive technologies
  • Keyboard navigation — The site is navigable using a keyboard alone, without requiring a mouse
  • Colour contrast — Text and interactive elements meet or exceed WCAG AA contrast ratios to remain readable for users with low vision
  • Alternative text — Images include descriptive alt text so that screen reader users can understand visual content
  • Responsive design — The site adapts to different screen sizes and zoom levels, including mobile and tablet devices
  • Focus indicators — Visible focus outlines are maintained so keyboard users can track their position on the page
  • Descriptive link text — Links use descriptive text rather than generic phrases like "click here"

Known Limitations

We are aware of the following areas where accessibility could be improved, and we are working to address them:

  • Some older PDF documents may not be fully tagged for screen reader compatibility
  • Third-party embedded content (such as maps or external widgets) may not meet our accessibility standards — these are outside our direct control

If you encounter a barrier not listed here, please let us know (see below).

Assistive Technology

This site has been tested for compatibility with common assistive technologies, including:

  • Screen readers — NVDA (Windows), VoiceOver (macOS and iOS)
  • Keyboard-only navigation
  • Browser zoom up to 200%

We test across current versions of major browsers, including Chrome, Firefox, Safari, and Edge.

Feedback and Contact

We welcome feedback on the accessibility of this website. If you experience any difficulty accessing content, or if you find something that is not working as expected, please let us know so we can improve.

You can contact us by:

We aim to respond to accessibility-related enquiries within five business days.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the Australian Human Rights Commission, which handles complaints under the Disability Discrimination Act 1992 (Cth).

Continuous Improvement

Accessibility is an ongoing commitment rather than a one-time exercise. We review this statement and our accessibility practices periodically, and we update the site as improvements are made. If you have suggestions for how we can do better, we want to hear from you.

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