Legal

Privacy Policy.

How Desda Group collects, uses, and protects your personal information

 

Desda Group Pty Ltd ("Desda Group", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Contact Details — name, email address, phone number, and postal address
  • Professional information — employment history, qualifications, and skills (for candidates and clients)
  • Business information — company name, role, and industry sector
  • Communications — enquiries, correspondence, and feedback you send us
  • Website usage data — IP address, browser type, pages visited, and time spent (collected automatically via cookies and analytics tools)

We only collect personal information that is reasonably necessary for our business functions. We will not collect sensitive information (such as health or financial information) unless you provide it voluntarily and it is relevant to the services you have requested.

2. How We Collect Personal Information

We collect personal information in several ways:

  • Directly from you — when you contact us via email, phone, or through this website
  • From third parties — such as referees, professional networks, or job boards where you have made your information publicly available
  • Automatically — through cookies, analytics software, and server logs when you visit our website

Where it is practicable to do so, we will allow you to interact with us anonymously or using a pseudonym. However, for most of our services this is not possible.

3. Why We Collect and Use Personal Information

We collect and use personal information for the following purposes:

  • To provide consulting, recruitment, and project delivery services
  • To respond to enquiries and communicate with clients and candidates
  • To assess candidates for roles with our clients
  • To manage our business relationships and contractual obligations
  • To improve our website and services
  • To comply with legal and regulatory requirements
  • To send relevant updates or marketing communications (where you have consented)

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Our clients — where you are a candidate being considered for a role
  • Third-party service providers — including IT systems, payroll, and analytics providers who assist us in operating our business
  • Professional advisers — such as lawyers and accountants, on a confidential basis
  • Regulatory bodies and government agencies — where required or authorised by law

We do not sell your personal information to third parties. Where we share information with service providers, we require them to handle it in accordance with the APPs.

Some of our service providers may be located overseas (for example, cloud hosting services). Where we transfer personal information outside Australia, we take reasonable steps to ensure the recipient handles it in a manner consistent with the APPs.

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and to understand how visitors use the site. You may disable cookies through your browser settings, but this may affect the functionality of some parts of the website.

We use Google Analytics to collect aggregated, anonymised data about site usage. This data does not identify you personally. Google's privacy policy is available at policies.google.com/privacy.

6. Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure storage systems, access controls, and staff training.

While we take these precautions, no method of transmission over the internet is completely secure. If you have concerns about the security of information you have provided to us, please contact us.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below. We will respond within a reasonable time and at no charge (unless the request is complex or extensive).

In some circumstances we may be unable to provide access to all the information we hold — for example, where doing so would reveal personal information about another individual, or where an exemption under the Privacy Act applies. If we decline a request, we will explain why.

8. Complaints

If you believe we have handled your personal information in a way that does not comply with the APPs, you may lodge a complaint with us using the contact details below. We will acknowledge your complaint within a reasonable time and investigate it promptly.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Direct Marketing

We may use your contact details to send you information about our services, industry news, or events where you have consented or where we reasonably believe it is relevant to you. You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in any email we send.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page. We encourage you to review it periodically.

11. Contact Us

For any privacy-related enquiries, requests, or complaints, please contact:

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